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Fretfall

Reporting a work

If something on Fretfall infringes your copyright, tell us and we will deal with it. This page says what we need from you and what we do with it.

In force since November 2, 2026.

Where a work can be

In the Catalog, which everyone can see: pieces we believe are in the public domain, taken from the PDMX collection (credits). If one is not, we want to know.

In a Musician's Library, which nobody else can see: files a Supporter uploaded for their own practice. They are never shared, published or listed, so there is no public address to point to; tell us what you know instead.

What your report must contain

  1. The work: what it is and that you own the rights to it or act for the owner.
  2. Where it is: the address (URL) of the Catalog piece, or the Musician's email if you know it, or whatever else lets us find the file.
  3. A good-faith statement: that you believe in good faith that the use you complain of is not authorised by the rights owner, its agent or the law.
  4. A statement of accuracy: that the information in your report is accurate and, under penalty of perjury, that you are the rights owner or authorised to act for them.
  5. Your signature, physical or electronic (your typed full name will do).
  6. Your contact details: name, postal address, telephone number and email.

A report that leaves one of these out may not be enough for us to act on; we will ask you for what is missing.

Where to send it

To our designated agent for copyright notices: hello@fretfall.com

What happens next

  1. We read the report, normally within two working days, and check that it is complete.
  2. If it is, we remove the file or the Catalog piece. For a Catalog piece we also strike it from the list our import reads, so it does not come back.
  3. We record what we removed, why, who reported it and when.
  4. We email the Musician concerned, with the reason for the removal.
  5. We tell you that it is done.

Repeat infringers

We end the accounts of Musicians who infringe repeatedly. As a rule that means a second valid notice that was not successfully disputed.

If your file was removed by mistake

If you are the Musician and believe the removal was a mistake or a misidentification, send a counter-notice to the same address, with:

  1. what was removed, and where it was (the Song and Version, as named in our email to you);
  2. a statement, under penalty of perjury, that you believe in good faith it was removed by mistake or misidentification;
  3. your name, postal address and telephone number;
  4. your consent to the jurisdiction of the federal district court for your address (or, outside the United States, of any district in which we may be found), and to accept service from the person who sent the report;
  5. your signature, physical or electronic.

We forward the counter-notice to the person who reported the work. Unless they tell us within 10 to 14 working days that they have gone to court, you may upload the file again. A removed file is deleted, not hidden, so we cannot restore it for you.

A warning that cuts both ways

Anyone who knowingly misrepresents that material infringes, or that it was removed by mistake, can be liable for the damage that causes. If you are not sure whether you hold the rights, ask a lawyer before you write to us.